This book shows how to attract and retain clients, market a business more aggressively, expand the services offered, and boost a company’s profits in current changing business climate. Featured topics include hiring and retaining talent; the manager/client relationship; handling legal issues and ethical practices, and more. It also features six case studies of newly-established real estate management companies, with tips for success and lessons learned. Co-author: Richard F. Muhlebach, CRE.

A guide to accurate and efficient lease administration, emphasizing the importance of understanding commercial property leases and how lease provisions can affect the property and a landlord’s investment. Included are topics such as positive relationships with tenants, how to abstract a lease, how to calculate pass-through charges for retail, office buildings and industrial properties and more. Author: Richard Muhlebach, CRE