Fall/Winter 2002, Vol 27, Nos 3&4 features

Abstract: Since the Industrial Revolution, work has been concentrated in specific sites and facilities. The resulting workplace model—often defined in modern corporations by large, monolithic buildings in fixed locations—benefited employers and employees alike in the “steady-state” world of the past century. Today, however, new needs, new norms and new capabilities are making the Industrial-era workplace a costly, inefficient drag on economic growth and organizational performance.